L o a d i n g

N-able Salesforce members community

UX/UI Design and Branding

Project Details

UX/UI Design and Branding
My Role:
UX and UI Lead
Skill Used:
UX/UI Design, Branding
Tools Used:
Figma, Jira, Mural, Invision

Who

I spearheaded the UX and UI redesign of the N-able Salesforce Community site, working to enhance usability and integrate the company's corporate branding. This project for N-able, a global leader in IT management tools and MSP services, aimed to revamp the site's user experience and design.

What

The project's primary objectives were to:

  • Improve the site's usability and interaction design.
  • Implement N-able's corporate branding across the community platform.
  • Address and resolve challenges such as complex navigation, lack of intuitiveness, and outdated branding.

Approach

My strategy included several vital steps:

  • Redesigning the sitemap: I reorganized the site's pages to improve navigation for a more intuitive user journey.
  • Streamlining Wireframes: Focused on simplifying the mega menu and aligning content with the brand identity, improving user flow and experience.
  • Integrating Salesforce Components: Optimized the integration of Salesforce components with the site's design, ensuring a cohesive and brand-aligned user interface.
FloridaBlue Activity Flow

N-able
FloridaBlue Activity Flow

Outcome

  • A user-friendly and intuitive site navigation.
  • A coherent and updated brand identity across the platform.
  • Enhanced usability through simplified interactions and optimized Salesforce component display.
  • The N-able team immediately approved, showcasing the project's alignment with stakeholder expectations and the brand's vision.
N-able
N-able
N-able

Lessons Learned:

The N-able Salesforce Community redesign project underscored my ability to deliver strategic design solutions within tight deadlines. Through a focused approach to user experience, branding, and technical integration, I navigated challenges to produce a seamless, engaging, and brand-aligned online community experience. This work improved the site's usability and demonstrated my expertise in creating impactful digital environments that meet and exceed stakeholder expectations.

Next Case

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