I design AI systems that guide human behavior — not just respond to it.

20+ years designing enterprise, healthcare, and AI-driven products.

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A repeatable model I use to design AI products that feel grounded, trustworthy, and genuinely useful.

My approach framework: User Context, AI Behavior, Outcome

What I do

I design AI systems that support decisions, guide behavior, and reduce complexity in real-world products — from enterprise workflows to emotionally sensitive experiences.

STRATEGY

AI product design

Defining how AI behaves inside a product — tone, guidance, control, and trust.

SYSTEM

Complex platforms

Untangling enterprise workflows and turning multi-step processes into clear, usable interfaces.

PEOPLE

Human-centered experiences

Designing for behavior and emotion — healthcare, support tools, and decision-making moments.

Selected Work

AI PRODUCT · 2023 – 2025

Listo

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IBM / N-able platform interface
ENTERPRISE

IBM / N-able

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Florida Blue mobile app welcome screen
HEALTHCARE

Florida Blue Mobile App

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How I think

I approach design as a system, not just an interface. My work sits at the intersection of AI, product strategy, and human behavior — focusing on clarity, scalability, and real-world use.

Behavior Trust Decision Systems

What I bring

  1. 1.Simplifying complex systems
  2. 2.Designing AI interactions that feel natural and useful
  3. 3.Improving user trust and decision-making
  4. 4.Aligning product design with business goals

Experience

  • IBM — Senior UX / Product Designer
  • Enterprise, healthcare & AI-driven products
  • 20+ years designing digital experiences

Let’s build products people actually want to use.

If you’re working on AI, complex systems, or product design challenges, let’s talk